End User and Network Views. Homogeneous Data from Heterogeneous Environments
INFRA-XS service monitoring is performed by XS-Agents, the INFRA-XS “monitoring robots”. They require no operator, no keyboard or mouse and no monitor, can be remotely administrated and in cases of failure autonomously ensure that the monitoring is continued and no data is lost.
In order to do this, they permanently check the connection to their data server and, in case of a disrupted network connection, store the collected data locally – no matter whether the disruption lasts 3 hours or 3 days. As soon as the lost connection can be reestablished, all the data stored intermediately is being transferred to the server and from there to the database backend, triggering an update of the corresponding monitoring charts and reports.